Growing Social Biz Blog
Want To Delete Your Facebook Profile? Here’s How.
Time to Delete Your Facebook Profile, or Deactivate It For a Period of Time? A client of mine recently discovered she had two personal Facebook profiles and wanted to delete one of them. She wasn't sure who, or whether she, had set up the account but since she had...
So You Want To Be A Social Media Manager?
If the question "So You Want To Be A Social Manager?" resonates with you, listen up! Understanding the social media networks you want to manage for your customers and how they work is important. In fact, there are literally tons of articles written on topics related...
6 Important Basics Of SEO in 2021
When thinking about the important basics of SEO, search engine optimization, the Yoast website is a great place to start! In fact, their recent article 'Timeless SEO tips: 6 universal SEO tactics that never go out of fashion' by Willemien Hallebeek offers excellent...
Clockify or TSheets: Free Time Tracker & Timesheet Apps
In November 2020 I switched to Clockify to track time spent on projects for billing purposes. And also to simply track my time spent generally on work for my business. Prior to that I had been using TSheets. I had been quite happy with TSheets' performance. But...
Naming Your Facebook Page For Facebook Search
How your 'Name' appears on your business Facebook Page is important! And we're not talking about your 'Username' often referred to as your distinct URL. Although your distinct URL is important too. Your Facebook 'Name' is what appears at the top of your Facebook Page...
The Impact of Blogging on Your Website
Blogging can play an important role in driving search engine traffic and social media traffic to your website. According to a Hubspot resource on blogging ... An Introduction to Business Blogging (click to download) ... those that blog have: 55% more...
Facebook Boosted Posts & Text On Images
Until recently Facebook limited the reach of boosted posts (ads) where the text appearing on the post image exceeded a certain amount. Early in September 2020, Facebook eliminated this rule and appears to no longer limit the reach of a boosted post based on the amount...
Where Do I Find And Accept An Invitation To Be A Facebook Page Admin Or Editor?
If you are waiting to receive an invitation to be a Facebook Page Admin or Editor, you may be waiting a long time. Facebook doesn't always make these things easy! One way to find an invitation that has been sent out but you have not yet received through email or...
How To Create Quote Pictures For Sharing On Social Media
Quote pictures or images are popular on social media. In particular, Facebook, Instagram, Pinterest, Twitter and, believe it or not, even LinkedIn. Why Are Quote Pictures So Likeable And Shareable On Social Media? One reason quote pictures are so likable and shareable...
Customer Service: What A Difference A Voice Makes
After several conversations with the support department at Superion this week, I was reminded of what a difference a person's tone of voice makes when speaking with people and customers by phone. (The tone of voice in our emails matters too but that's a...
Why You Need A Website For Your Business
It Used To Be The (Print) Yellow Pages, Now It’s Your Business Website It wasn’t that long ago that the first place consumers went for general information about a business or its products was the Yellow Pages. Consumers couldn’t find detailed information and pricing...
Building Your Brand: It’s About Much More Than Your Logo
The importance of our customers' experience with our business, when building a successful brand shouldn't be underestimated. The customer experience has always been important. But it is even more important today. Because consumers can so easily share online their good...
The Power of First Impressions and Branding
“Buyers make most decisions by relying on their two-second first impressions based on stored memories, images and feelings.”
-Malcolm Gladwell, Blink: The Power of Thinking Without Thinking
Most of us know intuitively, and through our parent’s instructions to us as children, that first impressions are important. We don’t like to think that we judge a book by its cover or a person by what they are wearing, but the reality is that we often do. It’s second nature.
6 Ways To Make It Easy For People To Find You Online
Building an online presence for your business is hard work. It takes time and financial commitment to do so. For these reasons and many others, it's important to make it as easy as possible for people to find and connect with you and/or your business online. Here are...
8 SEO Tactics You Should Abandon Forever
SEO Tactics To Abandon Forever To an extent, SEO and SEO tactics are an arms race between search engines and the people who are trying to rank as highly as they can (even if they don’t actually deserve it). Google regularly updates how they rank websites and what...
How To Respond To Negative Patient Reviews
"How To Respond To Negative Patient Reviews" is written by Phase 5 Analytic's Founder and CEO, Andrew Epprecht. It originally appeared as "How to Respond to Patient Reviews" on Phase 5's website and is reproduced here with permission. Scroll to the bottom of the...
Bad Online Customer Reviews And How To Handle Them
One of the best ways to handle bad online customer reviews is to have lots of good online reviews to significantly outweigh any negative. The more 5-star reviews and recommendations you have, the less importance will be attributed to a few less than stellar reviews...
When Building Customer Loyalty, Pay Attention
An article on Nimble about building customer loyalty got my attention a while back. The article, written by Ross Keating, was titled "How To Build Customer Loyalty And Increase Revenue". Is How You Care Building Customer Loyalty? In particular, this statistic caught...
10 Things To Know About Pinterest Secret Boards
Pinterest Secret Boards have lots to offer individuals and businesses! As the name says, they're secret! You can choose to be the only one who ever sees your Pinterest Secret Board content, or you can invite others to view and add more pins to the board. Including...
How To Build A Social Media Following That’s More Likely To Convert
An email arrived today with tips on how to build a social media following that's more likely to convert. The email came from ShortStack CEO Jim Belosic, an online platform that "makes it easy to create social contests, giveaways and landing pages your customers will...
Employee Engagement: Is Being Satisfied Enough?
The Chairman and CEO of Gallup, Jim Clifton, wrote an interesting article in 2014 titled, "Employee Satisfaction Doesn't Matter". The title alone may cause some to cringe and gasp, especially if one doesn't read the article in its entirety. I won't dwell on the...
Is Paying For Facebook Really Necessary To Reach People?
At one time getting into the News Feed of your Facebook Page fans was free. Most Business Pages expected to have to pay to grow the number of people (fans) who liked their Page. But paying for Facebook to share their content with people who were already fans was not...
The Key To Building Strong Customer Relationships
“Success is neither magical nor mysterious. Success is the natural consequence of consistently applying basic fundamentals.” – Jim Rohn Savvy business people understand the role excellent customer service plays in the success of their business. They understand that...
Why You May Want To Pay For Facebook
n Jeff Bullas' highly popular 2014 article "Why You Should Forget Facebook" he asked the following questions: "Are you chasing likes for your brand page? Paying for fans?" He then noted "Maybe it’s time to stop." I agree with Jeff when it comes to buying likes. After...
4 Free Online Tools To Help Market Your Business
These four free online tools and resources can help you manage and grow your business. Each offers a premium (paid) version as well as a free one. The free version offers most everything a needed to get started. For some, the premium or paid version may be needed....
Facebook Page Web Address: How To Get One & Why It’s Important
In a few steps create a custom Facebook web address that is branded for your business and simple to share with others. A Facebook web address is another name for the Facebook Username. People often confuse the Facebook 'Username' with the Facebook Page 'Name'. But...
10 Ways To Make Your Lead Generation Website Convert On The First Visit
First impressions can be make-or-break your business, especially when it comes to Internet marketing. Here at Straight North we’ve reviewed more than 350,000 website conversions and discovered that 83 percent of the time, website visitors convert on their first visit....
Should You Use Free Stock Photos For Your Business?
At one time any business serious about their image and branding pretty much had to purchase stock photos for some if not all of their...
5 LinkedIn Profile Areas You Shouldn’t Ignore
(This article is updated to reflect recent changes to LinkedIn’s profile layout.) LinkedIn is an important social network for professionals, business owners and job seekers alike. It can help: introduce us to new people reconnect us with people we may have lost touch...